I’m Jack

I started PC36 at the end of 2022, because I saw big
problems with prebuilt PC systems out there. I am also a doctor in the NHS, and
during medical school I repaired computers for extra cash. I saw the build
quality and what people were paying for their machines.

I was not impressed, to say the least. Many times, the PCs
were faulty due to low quality components being used, because they save the
system builder money. I also noticed that all these PCs came pre-loaded with
loads of useless apps which slow the PC down. I later learned that the system
builders are paid to include this “bloatware” on each system.

And the craziest part?

Many of these PCs were still in warranty. I asked the
customers why they didn’t simply use the warranty to get it fixed. It turns out
that they could not deal with the customer service and would rather pay me to
fix it than send it back under warranty

So I decided to do something about it. I resolved to produce
gaming PCs myself, using high quality components and not including any
bloatware. I figured people would not mind paying a bit more to have a system
built with care, attention and quality, as well as having a lean Windows
installation without the bloat. The added benefit was that as a sole trader I
could give people a more responsive and personalised service, and would fix any
issues very quickly

I traded under the name JCPC Customs for around 2 years,
doing really well and garnering masses of positive feedback. Then I graduated
and started work as a doctor. And with this I felt I should incorporate this PC
business properly as a limited company. This will allow me to provide a better
service and start employing people. So despite PC36 being a newly formed
company, we’ve got years of experience and nearly 1000 builds under our belt!

That brings us to now. The goal of PC36 is to make it easy
for you to choose, because there is just so much choice out there, and also to
provide fantastic, lean gaming PCs that look simply gorgeous. And crucially, we
will keep our customer service top-notch.

Are we the cheapest? No. But I’ve learned in life that you
get what you pay for. If you sell cheap PCs you have to pay your staff less and
use cheaper materials – all of which lead to a worse product. I have positioned
our pricing so that it is in that Goldilocks zone – not so cheap that we cut
corners, but not so expensive that we take the Mickey!

And why is it called PC36? 1936 is the year when the first programmable computer was built. We want to take the ethos of PC building back to its roots - focusing on a solid build process, but updating it for the modern user